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Customers' Reviews 2015

Posted on December 31 2015

Customers' Reviews 2015

 

 Michael Ling, 02/03/2015

"I would like to take the opportunity to commend and thank Mr Alvin from your Toa Payoh Showroom for his professional services. I visited your showroom on 1st March 2015. Despite reaching closing hours at 9pm, he continued to show patience in sharing about the products in details even up to 10.30pm and showed great professionalism and the willingness to go the extra mile. Eventually i walked away with purchase of a 3 seater sofa, coffee table and side table."

"Once again thank you and i do look forward to my new furniture."

 

 

David Lam, 03/05/2015

"I visited your branch at Balestier the day before.and was greeted by a warm and friendly sales lady Miss Carol Lim. I found her very professional and the knowledge about the products. She could tell me the specs or dimensions of each piece of furniture in the showroom without referring to any catalogue and her attention for details. That was an impressive service."

"Thank you for providing quality products as well as quality staff."

 

 

Calvin Goh, 19/06/2015

"I am a member of scanteak and loyal to this beautiful brand. Today on the 19 of June ,2:15 pm, I am proud owner of some new scanteak furniture which was delivered by Mr Ram. I would like to highly complement and highlight this individual Mr Ram working for your company. Despite Mr Ram practicing for the fasting month , he carry out the job professionally , giving us a full service instead of a half hearted one. The condo I'm staying does not have an easy access to deliver the furniture,Mr Ram had to walk with all the furniture for approximately 700meters to my unit, and with all his the deliver was still on time."

"He show up with a smile on his face .he also fixes all the furniture with care . I have never come across such a dedicated person. I sincerely hope the company would take note on this complement and forward my appreciation to Mr Ram." 

 

 

Dawn Khoo, 17/06/2015

"Dear Management of Scanteak, I am writing in mainly to comment on the good customer service provided by Mr Alvin Lee from Scanteak Toa Payoh Showroom. I would also take this opportunity to share my two cents worth pertaining to delivery charges, credit cards installment plan and wardrobe design. I had ordered a number a total of 6 items on two consecutive days (Tues 16/6 and Wed 17/6/15). Prior to making the purchase, I had made 2 trips to the showroom to scout for suitable items. Mr Alvin Lee had been very patient and professional in all my 4 visits. He had given recommendations on the items that I was interested in without imposing his thoughts. I was happy with the final decision made on the selected items.This could not be possible without Mr Alvin's recommendations and suggestions."

"Once again I would like to show my appreciation to Mr Alvin Lee. Also to the designers of Scanteak for the excellent design." 
 

Linda Lau, 18/08/2015

 "I just wish to inform you that our bed has been repaired.  Your staff  was very professional and skillful. Scanteak is privileged to have him as part of your team."

"Please thank him for me. I will not hesitate to recommend your product and services to others."

 

 

 Edmund Teo, 21/12/2015

"I went to your Bt Timah showroom after that incident and was well served by a very honest, knowledgeable and friendly staff named Matthew. I have already made a purchase of bed frame and mattress with Matthew. My experience with Matthew was most pleasant and that made the purchasing process highly satisfying."

 

 

Pook Lily, 25/12/2015 

“I had a wonderful experience with the sales representative, Ms Grace Lee, at the Toh Guan showroom, because of her; I have absolute faith in Scanteak’s product. I like the design of the furniture, the color and most importantly Grace’s candid and sincerity in serving her customer. To most people, the price of the furniture may be high, but when you experience how Scanteak staffs treat customers with the best attitude, one will find the money spent worth.”

“I am truly impressed with how Grace deals with her customers, treating us like her love ones, putting herself in our shoes, a staff with an empathetic heart and she is non-pushy in sales, lends a listening ear instead of doubting our feedback.”

“Thank you so much for your recommendations and great after sales service! Grace, you are the ‘ambassador’ for Scanteak brand. Keep up the good work, many more good years ahead for Scanteak. May Scanteak continue the good policy of not comprising on the quality and customers satisfaction.  All the best and Merry Christmas!”