Posted on December 31 2014
SH Tan, 02/02/2014
“An unplanned pass by to your store in the new Westgate reminded me of the good service I received 14 years ago when I bought my bed before I moved into my new house. The sales manager offered to hold delivery for a few months until my house was ready to be moved in. Till today I am still sleeping on this Scanteak bed and it is still very strong! I will put Scanteak in my priority list for furniture when my next new home is ready this year.”
“Hope this email brings a smile to you during this festive season! Keep up with the good work and hope to see more promotions coming up.”
Lau Yong Jian and Chen HuiLing, 11/04/2014
“We were served by Helen Choy on 11 April 2014. We would like to compliment her for her great service. She has provided us with great advice and we thank her for her patience. There were quite a lot of customers that day and I understand she will need to attend to them but she made a lot of effort by walking to and fro to check on us if we have any questions. Whenever we were looking at furniture, she gave us details, yet didn’t pressurize us. Overall, we had a great experience. Thank you!"
Chang Kok Meng, 12/04/2014
“Hi, I was served by the staff called Alex at star vista Scanteak today. He is very sincere and takes time and effort to recommend the different possible set-up combinations of the television consoles and shelves, which I find it useful. He is not pushy and I am impressed with his sincerity and service.”
"Hi! I would like to commend on the excellent service I received from Qvin at Scanteak Henderson Showroom. I went down to the showroom twice to browse and made purchase on the second visit. Qvin's cheerful disposition and patience in answering all my queries made the whole shopping experience an enjoyable one. He showed good product knowledge and was not pushy in sales pitch. He was also prompt in informing me about a promotion price on a piece which I expressed interest. He also took initiative to whatsapp me the photo with ruler showing detailed dimensions."
"Please pass on my words of appreciation to Qvin for the wonderful job he is doing!"
Betty Koh, 27/08/2014
"Dear Manager I would like to thank your staff, M/s Apple, M/s Joe and Ah Yu for their help. The screws (7cm) that came with the bed I purchased were shorter than the standard screws (8cm). Upon receiving my call, M/s apple promptly arranged for the screws to be delivered and even arranged for my bed to be assembled. She handled it the Scanteak way!!!!"
"My encounter with the evasive staff at Paya Lebar is absolved. A big thank you."
Leong Seng Lee, 11/10/2014
"In July 14, while I was abroad, I wanted to purchase a few items from Scanteak. I came to know Scanteak long ago but visited the showroom at Westgate in April 14 when I returned to Singapore for my leave break. Since then, I kept a lookout for Scanteak furniture. To recollect, only with Jenny’s assistance and her personnel intervention, I was able to secure the pieces I wanted. In between, I made some changes and Jenny was always very patience and helpful. She would reply my queries at any time even through the night. I finally met up with Jenny at the Isetan branch. But Jenny was very modest about my intention. I hope to receive an acknowledgement of my letter from the GM."
"Scanteak is very fortunate to have such an employee. Jenny should be duly appreciated and rewarded. Scanteak will continue to grow in size if you have more employees like Jenny."